Tenants report maintenance issues via WhatsApp or app. Estora AI categorises urgency, estimates costs, and dispatches verified local contractors automatically.
AI instantly classifies incoming tickets (Plumbing, Electrical, HVAC) and assigns urgency priority levels.
Tenants attach photos and voice notes to tickets for clear issue diagnosis before sending contractors.
Automatically match jobs to preferred internal technicians or vetted external service vendors.
Landlords review vendor repair quotes and approve maintenance spend directly from their phones.
Monitor resolution times against service level agreements to ensure timely completion.
Keep clear records of all maintenance expenditure per unit for tax and landlord reporting.
Faster repair resolution, happier tenants, and complete cost visibility.
Get Started Free